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Privacy Policy

Updated 24 February 2021

This privacy policy describes how Design Strand processes the personal data of its customers and the users of its online services and how one can influence the processing of personal data.

1. REGISTRAR

Strand Properties S.L.
Design Strand
Avenida Playas del Duque
Edif. Málaga 1C
29660 Puerto Banús, Marbella

Cif: B-93737799

+34 676 90 15 19
info@designstrand.com

2. COLLECTED PERSONAL DATA

Design Stand collects and processes personal data only to the extent necessary for fulfilling the purposes of use described in this privacy policy.

The collected personal data and the scope of its processing varies depending on the relationship between Design Strand and the customer or user of online services, the permissions and denials concerning the processing of personal data and marketing and the cookie and tracking settings of the browser used.

Submitted personal data

Personal data submitted by the customer or user of online services to Design Strand at various times, such as during a product order or newsletter subscription or registration to an online service, may include the following:

  • basic data, such as name and contact information
  • ordering and billing data, such as information about the payer of the order, its recipient and their e-mail address and phone number
  • customer service data, such as customer feedback and communication with customer service
  • permit data, such as information about marketing permits or other permits and prohibitions related to the use of personal data
  • data about responses to studies, surveys or contests conducted by Design Strand
  • phone data, such as customer service calls
  • data collected from online service use
  • when a customer acts as a third-party seller on the marketplace owned by Design Strand, his or her bank account number shall be collected to pay the sales revenue.

Data collected from the use of online services may include:

  • collected data about the device or application used, such as browser version, device type or display size
  • data about online service use, such as information about pages loaded, time spent at online services, navigation in online services or advertising or marketing content viewed
  • data about web pages opened through customer communication
  • location data by country based on IP address
  • data collected by social plugins or other third parties.
  • a user of online services can be identified through a digital identifier created in the services when the customer signs in or arrives at the online service through targeted customer communication, such as a newsletter.

Data about the use of online services is collected using cookies. For more information, see the cookie policy.

3. PERSONAL DATA PURPOSES OF USE AND THE LEGAL BASIS FOR PROCESSING

Design Strand collects personal data for the maintenance of customer relationships, development of products and services and commercial purposes.

Maintenance of customer relationships
Design Strand uses customers’ personal data for various activities necessary for maintaining a customer relationship, including:

  • delivering ordered products
  • maintenance of a customer relationship or customer communication
  • customer service or other customer support
  • billing
  • competitions or draws for prizes
  • to fulfill orders, Design Strand shares order-related data between the users and third-party sellers of the marketplace owned by Design Strand .

Processing of personal data for maintaining a customer relationship is based on an agreement between Design Strand and the customer about the delivery of a product or service, or another action that leads to the formation of a customer relationship.

The customer can influence the processing of personal data for maintaining a customer relationship by contacting customer service.

Commercial uses

Design Strand may use the data of customers or users of online services for marketing, advertising or other commercial activities. Data may be utilized in things like targeting advertising, direct marketing or displaying advertisements on third-party platforms.

For direct marketing, the processing of data for commercial purposes is based on the customer’s consent. For other advertising and products, the processing of personal data is based on Design Strand ‘s legitimate interests.

The customer can influence the targeting of advertising in the customer service. A user of online services can influence the targeting of advertising through cookie settings, or third-party advertising displays by adjusting the platforms’ own advertising settings.

4. SHARING AND HANDING OVER PERSONAL DATA

Design Strand utilizes personal data for implementing the purposes described above in paragraph 3. In addition, Design Strand may use third-party services, in which case Design Strand shall ensure the lawful processing of data through contractual arrangements and instruct third parties on processing data.

Design Strand may share or hand over personal data to third parties in situations including the following:

When applicable legislation mandates handing over personal data. Handing over personal data may be necessary, for example, at the request of authorities or for carrying out a judicial process.
For a marketing action, survey or delivery of materials. Such service providers always work for Design Strand and under the supervision of Design Strand. Design Strand shall never sell or hand over personal data to third parties for marketing in a way that would allow third parties to use the personal data for independent marketing.
Design Strand may hand over personal data to third parties if it is necessary for guaranteeing the rights or safety of Design Strand and the customer or user, investigating fraud or responding to queries from authorities.
Transferring personal data outside the EU/EEA
As a rule, Design Strand shall not transfer or process data outside the European Union or European Economic Area. If data is exceptionally moved outside the EU/EEA, an adequate level of protection for personal data shall be ensured in accordance with applicable legislation.

5. STORING PERSONAL DATA

Design Strand stores personal data as long as is necessary for implementing the purposes defined in paragraph 3. However, valid legislation, such as accounting laws or other exigent legislation, may require the storage of personal data even after the purpose of processing has expired. In such situations, storage times defined in applicable legislation shall apply.

6. AN INDIVIDUAL'S RIGHTS AND WAYS OF INFLUENCING THE PROCESSING

Design Strand is committed to protecting the privacy of customers and users of online services and their rights defined in data protection legislation. 

For requests related to the rights, you may contact Design Strand customer service.

Users of Design Strand online services have a right to influence the utilization of cookies and other similar technologies in Design Strand services. For more information about the utilization of cookies and the ways of influencing it, see the Design Strand cookie policy.

7. INFORMATION SECURITY

Design Strand takes appropriate information security measures to ensure the secure processing of personal data. Personal data is protected from loss, destruction, abuse, unauthorized access and transfer. Secure processing is ensured by means such as restricting access to the data and ensuring that our employees and sub-contractors are using personal data in accordance with instructions and agreements.

8. CHANGES IN PRIVACY POLICY

Design Strand reserves the right to update this privacy policy due to things such as the development of services or exigent legislation. Changes and updates to privacy policy shall be announced at the Design Stand web site.